Return and Refund Policy

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Our Commitment

At Go Girl, we are committed to ensuring your satisfaction with our products. If you find yourself unsatisfied or facing issues with your purchase, our refund and return policy is designed to provide a seamless resolution.

Refund Eligibility

Defective or Damaged Products

If you receive a defective or damaged product, we offer a full refund or replacement. Please contact our customer care team within 15 days of receiving the product and provide clear images of the damage or defect.

Incorrect Product Shipment

In the event of an incorrect product being shipped to you, we will arrange for the correct item to be sent or offer a full refund upon return of the incorrect product.

Unsatisfactory Performance

If you find our product unsatisfactory and wish to request a refund, please contact us within 30 days of your purchase. We value your feedback and will work to understand your concerns.

Return Process

To initiate a return, follow these steps:

  1. Contact Us: Reach out to our customer care team at dyogesh46@gmail.com or call us at 744-744-5566, specifying the reason for the return.
  2. Provide Details: For defective or damaged products, include clear images showcasing the issue. For unsatisfactory performance, share your feedback to help us understand your concerns better.
  3. Return Authorization: If your return is approved, we will provide you with a Return Authorization and instructions on how to return the product.

Refund Process

Once we receive your returned product and validate its eligibility, we will process the refund within 7-10 business days. Refunds will be issued to the original method of payment.

Return Shipping

For returns due to reasons other than defective or damaged products, customers are responsible for return shipping costs.

Contact Us

For any inquiries related to our refund and return policy or assistance with a return request, please do not hesitate to reach out to us at dyogesh46@gmail.com or call our customer care team at 744-744-5566. Your satisfaction is our priority, and we appreciate your understanding in ensuring a positive experience with Go Girl.